---
title: "Members Glossary: Key Terms for Managing Your Loyalty Program"
slug: "members-glossary"
description: "Get to know the essential terms related to managing your members in the DejavooExtra platform. Learn about Net Points, SKU ID, Points Earned, Ref ID, and more. This glossary provides clear definitions to help you effectively track and manage member interactions, ensuring a seamless experience for both you and your customers."
updated: 2024-08-19T07:14:05Z
published: 2024-08-19T07:14:05Z
canonical: "docs.dejavooextra.com/members-glossary"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dejavooextra.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Members Glossary

## Members Glossary

**-Customer**: Refers to all members and prospective members of the loyalty program.

**-Member**: A customer who has enrolled in your DejavooExtra loyalty program.

**-Net Points:** The total loyalty points collected by the member.

**-Worth:** The ($) value of member's net points.

**-Savings:** The total amount saved through the discounts received by member through the campaigns.

**-Ref ID:** The unique identification number assigned to a Transaction.

**-****TPN ID**: The unique identification number for each Transaction Processing Network (TPN) or POS device.

**-****SKU** **ID****:** Unique identifier for the product, such as barcode, or any other unique code associated with the product.

**-Points Earned:** The loyalty points earned from the transaction.

**-Points Redeemed:** The loyalty points redeemed when paying for this transaction.

**-Total Amount:** The total purchase value before any discounts is applied.

**-Discount Amount:** The discount amount given from the relevant campaign.

-**Fee Amount:** The amount charged by the payment processor.

-**Purchased Amount**: Purchased amount equals to the total purchase amount minus the discount applied.

**-Paid Amount:** The sum of the purchased amount and any fees applied by the payment processor.

-**Refunded Amount**: The amount refunded to the member for the transaction.