# Extra360 Learning Center

> Knowledge base documentation for Extra360 Learning Center.

## v1

- [Navigating the Merchant Portal](https://docs.dejavooextra.com/docs/navigatingmerchantportal.md): Discover the power of DejavooExtra! Manage and enhance your loyalty program, track key metrics, and create targeted campaigns. Explore the portal's dashboard, insights, VIP tiers, and more to foster customer loyalty and drive profitable sales. Need help? Visit our Help Center or FAQs for support every step of the way!
- [Merchant Onboarding](https://docs.dejavooextra.com/docs/merchantonboarding.md): Get started with DejavooExtra! Learn how to easily activate your account, choose the perfect subscription plan, create your first campaign, and navigate the Merchant Portal. Follow our comprehensive guide to maximize customer loyalty and boost your revenue with DejavooExtra's powerful features.
- [Dashboard Overview](https://docs.dejavooextra.com/docs/dashboardoverview.md): Navigate the DejavooExtra Merchant Portal Dashboard with ease! Gain insights into your loyalty program’s performance, track key metrics like Customer Lifetime Value and transaction frequency, and make data-driven decisions to boost customer engagement and sales. Learn how to maximize the impact of your loyalty strategy today.
- [Overview](https://docs.dejavooextra.com/docs/member-overview.md): Dive into the DejavooExtra Member Section to get a full view of your loyalty program members. Explore detailed profiles, track points, savings, and transaction history, and manage member engagement with ease. Enhance your business by keeping your loyal customers happy and informed.
- [Member Details](https://docs.dejavooextra.com/docs/memberdetails.md): Discover how to efficiently manage and track your loyalty program members with DejavooExtra. Access detailed profiles, transaction histories, and campaign engagements. Learn how to optimize customer experiences by understanding their interactions and behaviors within your loyalty program. Maximize your business growth with in-depth member insights today!
- [Analytics](https://docs.dejavooextra.com/docs/insightsanalytics.md): Discover the power of data-driven insights with the DejavooExtra Analytics section! Learn how to track key metrics, analyze trends, and optimize your loyalty program for maximum customer engagement and sales. Explore member behavior, transaction details, and loyalty points to refine your strategies and drive business success.
- [Overview](https://docs.dejavooextra.com/docs/campaign-overview.md): Unlock your campaign potential with DejavooExtra! Learn how to create, manage, and optimize various campaign types—points-based, discount, coupon, and more. Drive customer engagement and loyalty by customizing campaigns based on spending habits. Get started with our comprehensive guide to thriving in the Campaigns Section today!
- [Quick Campaign Creation](https://docs.dejavooextra.com/docs/create-quick-campaigns.md): Create impactful promotions in seconds with DejavooExtra's Quick Campaigns. Launch Percentage Discounts, Flat Discounts, or Fixed Points campaigns with ease. Simplify your marketing efforts and boost customer engagement in just a few clicks!
- [New Campaign Creation](https://docs.dejavooextra.com/docs/new-campaign-creation.md): Design tailored marketing campaigns with DejavooExtra's New Campaign Creation tools. Customize rewards, target specific members, and optimize your promotions for maximum engagement. Create points-based, discount-based, or sign-up campaigns with advanced settings for precision marketing.
- [Manage Existing Campaigns](https://docs.dejavooextra.com/docs/manage-existing-campaigns.md): Effortlessly manage, edit, clone, or deactivate your campaigns with DejavooExtra’s campaign management tools. Track ongoing and past campaigns, export reports, and optimize your marketing strategy with advanced features for better results.
- [Point-based](https://docs.dejavooextra.com/docs/point-based.md): Master the art of Points-Based Campaigns with our ultimate guide! Learn how to set up and manage loyalty programs that reward customers for their actions, from purchases to social media engagement. Boost sales and enhance customer loyalty by implementing effective points-based campaigns today!
- [Discount-based](https://docs.dejavooextra.com/docs/discount-based.md): Drive sales with our comprehensive guide to creating discount-based campaigns in DejavooExtra Learning Center. Learn how to set up and manage effective promotions, from percentage discounts to buy-one-get-one-free offers. Customize your campaigns to attract customers and clear inventory with ease!
- [Coupon](https://docs.dejavooextra.com/docs/coupon.md): Unlock the potential of coupon campaigns with DejavooExtra! Learn how to create and manage exclusive offers and discount codes, personalized through SMS or email. Engage your customers with targeted promotions and track your campaign's success. Discover strategies to drive sales and customer loyalty today!
- [Sign-Up](https://docs.dejavooextra.com/docs/sign-up.md): Welcome new members to your loyalty program with effective sign-up campaigns! Learn how to set up and manage campaigns that reward users for joining, boosting brand awareness and customer engagement. Discover strategies to convert first-time buyers into loyal members and drive long-term loyalty with DejavooExtra.
- [Referrals](https://docs.dejavooextra.com/docs/referral.md): Leverage your existing customer base to attract new members with DejavooExtra’s Referral Campaigns! Learn how to set up rewarding referral programs that incentivize both referrers and referees. Boost your brand’s growth, enhance customer loyalty, and turn your customers into powerful advocates today!
- [Birthday](https://docs.dejavooextra.com/docs/birthday.md): Delight your members with personalized birthday campaigns! Learn how to create and manage campaigns that offer exclusive discounts or promotions on their special day. Strengthen customer relationships, boost engagement, and increase purchases during their birthday month with DejavooExtra.
- [VIP program fundamentals](https://docs.dejavooextra.com/docs/createviptiers.md): Unlock exclusive loyalty with our VIP section! Elevate your members to new heights by creating customized VIP tiers with special benefits. Learn how to boost revenue and enhance customer experiences through personalized rewards and targeted loyalty programs. Start building your VIP program today!
- [Add Rewards](https://docs.dejavooextra.com/docs/vip-add-rewards.md): Enhance your VIP program by adding exclusive rewards for your loyal members! Learn how to create, manage, and update reward campaigns tailored to your VIP tiers. From birthday offers to discount promotions, discover the steps to make your VIP members feel valued and boost your loyalty program’s success.
- [Referrals Overview](https://docs.dejavooextra.com/docs/referrals-overview.md)
- [Setting Referral Rewards](https://docs.dejavooextra.com/docs/create-referral-campaigns.md)
- [Merchant Overview](https://docs.dejavooextra.com/docs/merchant-overview.md): Manage your store's loyalty operations efficiently with DejavooExtra's Merchant section. Update contact details, track transactions, review invoices, manage user profiles, and access marketing insights to enhance customer engagement and streamline operations.
- [Overview Tab](https://docs.dejavooextra.com/docs/overviewproduct-1.md): Access and manage all essential store details with DejavooExtra. From your store's unique identifiers and contact information to recent transactions, this overview provides everything you need for accurate management and real-time monitoring.
- [Subscriptions Tab](https://docs.dejavooextra.com/docs/subscriptions.md): Access and review your DejavooExtra subscription details effortlessly. Keep track of your plan type, payment status, and billing history in one place. Stay informed about your service status with easy access to activation, expiry dates, and the latest invoice information.
- [Invoice & Payments Tab](https://docs.dejavooextra.com/docs/invoice-payments.md): Streamline your financial management with DejavooExtra’s Invoices & Statements section. Review invoices, track payments, and analyze transaction fees with ease. Keep your business running smoothly by staying on top of your billing and financial activities.
- [Transactions Tab](https://docs.dejavooextra.com/docs/pos-transactions.md): Effortlessly track all transactions processed through Dejavoo POS terminals in the Transactions tab. Access transaction details, including transaction IDs, payment methods, loyalty points, and discounts, for smooth and efficient store operations.
- [TPN(s) Tab](https://docs.dejavooextra.com/docs/dejavoo-pos.md): Navigate and manage your Dejavoo POS with ease. Track Transaction Processing Networks (TPNs) and monitor all transactions in detail. From TPN IDs to transaction summaries, gain insights into every aspect of your store’s operations to ensure accurate and efficient management.
- [Users Tab](https://docs.dejavooextra.com/docs/users.md): Efficiently manage user access to the DejavooExtra merchant portal through the ‘Users’ tab. Review user details, update information, and ensure secure operations by managing roles and statuses. Keep your portal access organized and secure with easy-to-use tools.
- [Marketing Tab](https://docs.dejavooextra.com/docs/stores-marketing.md): Track and review all email interactions with your members in the DejavooExtra Marketing section. Analyze email performance with detailed metrics like open rates, delivery times, and sender information to enhance your customer engagement and marketing effectiveness.
- [Optional Tab](https://docs.dejavooextra.com/docs/optional.md): Access and update essential store information, including seasonal operations, working hours, and location coordinates in the DejavooExtra Optional section. Ensure your store runs smoothly with accurate and up-to-date details.
- [Overview](https://docs.dejavooextra.com/docs/marketing-overview.md): Maximize member engagement with DejavooExtra’s Marketing section! Learn how to navigate your email campaigns, create automated notifications, and manage your communication with ease. From crafting new emails to tracking campaign performance, this guide provides everything you need to boost loyalty and drive results.
- [Create/Update Email Messages](https://docs.dejavooextra.com/docs/create-update-email-messages.md): Effortlessly manage your email campaigns with DejavooExtra’s Marketing tools! Learn how to create, schedule, and target email messages to engage your members. From setting up email info to crafting compelling content, this guide simplifies the process to keep your communication effective and on point.
- [Overview](https://docs.dejavooextra.com/docs/overviewproduct.md): Effortlessly manage your products in the DejavooExtra Merchant Portal! Learn how to upload, categorize, and manage your product inventory to create targeted, product-based loyalty campaigns. Navigate the product section with ease, and discover how to enable product-based campaigns directly from your POS terminal.
- [Add / Update Product](https://docs.dejavooextra.com/docs/add-update-product.md): Keep your inventory up-to-date and engaging with DejavooExtra! Learn how to add new products, update existing ones, and manage product categories and pricing effortlessly. Follow our step-by-step guide to ensure your products are ready for targeted loyalty campaigns and member engagement.
- [DejavooExtra POS Terminal Tutorial](https://docs.dejavooextra.com/docs/welcome-to-dejavooextra-pos-terminal-tutorial.md): Learn how to integrate payment and loyalty transactions on a single device using DejavooExtra POS. This guide walks you through enrolling customers, accessing loyalty features, and completing transactions, all in a few simple steps.
- [Customer Onboarding](https://docs.dejavooextra.com/docs/customer.md): Effortlessly enroll customers into the DejavooExtra Loyalty Program with our step-by-step onboarding guide. Learn how to use 'Join the Club' and 'Fast Enrollment' options, manage customer information, and ensure a seamless onboarding experience. Start building loyalty and boosting engagement today!
- [Sale](https://docs.dejavooextra.com/docs/sale.md): Enhance your sales process with DejavooExtra’s POS system! Learn how to recognize loyalty members, initiate sales, and complete transactions using multiple payment methods. Discover the benefits of product-based campaigns, and streamline payments with gift coupons, points, cash, and debit/credit options. Start boosting your sales and customer loyalty today!
- [Refund](https://docs.dejavooextra.com/docs/refund.md): Navigate refunds effortlessly with DejavooExtra! Learn how to process returns, handle loyalty points, and manage multiple payment methods. This guide provides the tools and steps to ensure smooth and accurate refund transactions, enhancing customer satisfaction and streamlining your business operations.
- [My Profile Area](https://docs.dejavooextra.com/docs/profile-hub.md): Explore the DejavooExtra Profile Hub to efficiently manage your store settings, upgrade your subscription plan, switch languages, and more. Control every aspect of your account from one central location for a seamless experience.
- [FAQs Overview](https://docs.dejavooextra.com/docs/faqs-overview.md): Unlock the full potential of the DejavooExtra Merchant Portal with our detailed FAQ guide. From onboarding to advanced analytics, campaign management, and VIP programs, find answers to all your questions. Manage your business efficiently with expert insights on dashboard views, member management, and product updates. Explore our comprehensive FAQs to streamline your operations and drive growth.
- [FAQs for Merchant Onboarding](https://docs.dejavooextra.com/docs/onboarding.md): Find answers to common questions about DejavooExtra merchant onboarding. From troubleshooting welcome emails to setting up your account and choosing the right subscription plan, this FAQ guide provides all the information you need for a smooth start with DejavooExtra.
- [FAQs for Dashboard View](https://docs.dejavooextra.com/docs/dashboard-1.md): Get answers to common questions about the DejavooExtra Dashboard. Learn how to navigate, customize, and troubleshoot your dashboard to monitor key metrics like Customer Lifetime Value, Active Members, and Total Sales. Optimize your loyalty program with detailed insights and data-driven decisions.
- [FAQs for Members Management](https://docs.dejavooextra.com/docs/members.md): Get answers to common questions about managing members in DejavooExtra. Learn how to view, track, and export member data, handle inactive members, and ensure compliance with loyalty program regulations. Optimize your loyalty program with detailed insights and effective member management strategies.
- [FAQs for Analytics Section](https://docs.dejavooextra.com/docs/analytics.md): Discover how the Analytics section of DejavooExtra can help you understand customer behavior, track key metrics, and optimize your loyalty program. This FAQ guide covers everything from interpreting Customer Lifetime Value (CLV) to using sales data for strategic decision-making.
- [FAQs for Campaigns Management](https://docs.dejavooextra.com/docs/campaigns.md): Discover answers to frequently asked questions about campaign management in DejavooExtra. Learn how to create and optimize points, discount, and coupon campaigns to drive sales and customer engagement. Get tips on targeting specific members, measuring success, and managing point expiration. Elevate your loyalty program with expert insights and practical strategies.
- [FAQs for VIP Section](https://docs.dejavooextra.com/docs/vip.md): Explore essential FAQs for managing VIP tiers in DejavooExtra. Learn how to strategically define and optimize VIP tiers, address common errors, and enhance customer loyalty with personalized rewards. Get tips on ensuring accurate tier calculations and maintaining smooth operations for your VIP members.
- [FAQs for Referrals Section](https://docs.dejavooextra.com/docs/faqs-for-referrals-section.md)
- [FAQs for Merchant Section](https://docs.dejavooextra.com/docs/faq-for-merchant.md): Explore the comprehensive FAQs for managing your store in the DejavooExtra Merchant Portal. Learn how to access, update, and optimize store details, handle invoices, manage user accounts, and troubleshoot common issues. Streamline your store operations with expert guidance on navigating the 'Stores' section efficiently.
- [FAQs for Marketing Engagement](https://docs.dejavooextra.com/docs/marketing-2.md): Discover essential FAQs for managing marketing engagement with DejavooExtra. Learn how to create, schedule, and track email campaigns, segment your audience, and resolve common issues to enhance your customer engagement and boost your loyalty program’s success.
- [FAQs for Products Management](https://docs.dejavooextra.com/docs/products-1.md): Explore FAQs for managing products in the DejavooExtra Merchant Portal. Learn how to define, categorize, update, and exclude products from campaigns, ensuring optimized inventory management and targeted marketing strategies.
- [FAQs for My Profile Section](https://docs.dejavooextra.com/docs/my-profile-section-faqs.md)
- [Overview](https://docs.dejavooextra.com/docs/glossary-1.md): Navigate the DejavooExtra platform with ease using our comprehensive glossary. Understand essential terms like Loyalty Program, Merchant Portal, Onboarding, VIP Tiers, and more. This resource provides clear definitions to help you quickly grasp the features and language of DejavooExtra, ensuring a smooth and informed experience.
- [Dashboard Glossary](https://docs.dejavooextra.com/docs/dashboard-glossary.md): Understand the key metrics displayed on your DejavooExtra Dashboard with our concise glossary. Learn about Loyalty Members, Customer Lifetime Value, Active Members, Average Transaction Size, and more. This resource helps you interpret your data effectively, enabling you to make informed decisions that enhance your loyalty program's success.
- [Members Glossary](https://docs.dejavooextra.com/docs/members-glossary.md): Get to know the essential terms related to managing your members in the DejavooExtra platform. Learn about Net Points, SKU ID, Points Earned, Ref ID, and more. This glossary provides clear definitions to help you effectively track and manage member interactions, ensuring a seamless experience for both you and your customers.
- [Analytics Glossary](https://docs.dejavooextra.com/docs/analytics-glossary.md): Explore the essential metrics in the DejavooExtra Analytics section with our comprehensive glossary. Understand terms like CLV, Redemption Rate, Participation Rate, and more. This guide helps you interpret your data and make informed decisions to enhance your loyalty program and drive customer engagement.
- [Campaigns Glossary](https://docs.dejavooextra.com/docs/campaigns-glossary.md): Unlock the full potential of your DejavooExtra campaigns with our comprehensive glossary. Understand key terms like Point Campaigns, Discount Campaigns, Campaign ID, and more. This guide provides clear definitions to help you effectively manage and optimize your promotional strategies for maximum impact.
- [VIP Glossary](https://docs.dejavooextra.com/docs/vip-glossary.md): Enhance your understanding of DejavooExtra's VIP program with our detailed glossary. Learn key terms like VIP Tiers, Program Start Date, Lifetime as a Member, and more. This guide helps you navigate and optimize your VIP offerings to maximize customer loyalty and drive revenue.
- [Referrals Glossary](https://docs.dejavooextra.com/docs/referrals-glossary.md)
- [Merchant Glossary](https://docs.dejavooextra.com/docs/stores-1.md): Master the essentials of managing your DejavooExtra stores with our comprehensive Store Glossary. Understand crucial terms like Merchant ID, Invoice Issuer, Transaction Count Fee, and more. Navigate your store's financials, product details, and loyalty program settings with confidence using clear definitions and guidelines.
- [Marketing Glossary](https://docs.dejavooextra.com/docs/marketing-3.md): Master your DejavooExtra email campaigns with our comprehensive Marketing Glossary. Learn essential terms like Title, Send Date, Created By, and more to effectively manage and track your marketing communications. Optimize your outreach and engagement strategies with clear definitions.
- [Products Glossary](https://docs.dejavooextra.com/docs/products-2.md): Navigate DejavooExtra's inventory management with ease using our Products Glossary. Understand key terms like Product Status, SKU ID, Purchase Type, and more. Optimize your product listings and ensure they are visible and eligible for loyalty points with clear definitions and guidelines.