What is a referral campaign and how does it benefit my business?
A referral campaign is a marketing strategy that encourages your existing members (referrers) to bring in new members by offering rewards for successful referrals. This type of campaign leverages word-of-mouth marketing, helping to expand your member base while rewarding your members.
Can I earn points for inviting a referee if they do not respond?
No, you cannot earn points unless the referee accepts the invitation and becomes a member by using the link you sent.
Is it possible to create only a "Customer Referral Campaign" without a "Friend Referral Campaign"?
Yes, it is possible. In this case, only the referrer will earn points when the referee accepts the invitation and signs up.
What is the difference between a Customer Referral Campaign" and a "Friend Referral Campaign?
A Customer Referral Campaign rewards your existing members for referring others to your business. A Friend Referral Campaign rewards new members for joining your loyalty program through a referral.
Is it possible to delete a referral campaign after it’s created?
You can delete a referral campaign by clicking the 'Delete' button next to the respective campaign.
How can my members access and share their referral links and codes?
Members can access and share their referral links and codes through the DejavooExtra Member Portal. By logging into the member portal, they can find the referral details and seamlessly share the link or code with friends and family via email.
Can I announce referral campaigns to my members via email?
Yes, you can announce referral campaigns by sending an email through the "Marketing" section, ensuring greater visibility and engagement from your members.