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Your Comprehensive Guide to Merchant Portal FAQs

At the DejavooExtra Help Center, we are committed to providing you with the tools and resources you need to maximize the benefits of the DejavooExtra Merchant Portal. Our comprehensive FAQs section is designed to answer your most common questions, ensuring that you have the information you need to manage your business efficient and effectively!

What You’ll Find in Our FAQs:

  1. Merchant Onboarding FAQs: This section covers everything you need to know about getting started with the Merchant Portal. From account activation to setting up your first campaign, we guide you through the onboarding process step-by-step.

  2. Dashboard View FAQs: Get familiar with the Dashboard View, where you can monitor your key metrics at a glance. This FAQ provides insights into customizing your dashboard, understanding the analytics, and accessing detailed reports.

  3. Members Management FAQs: Managing your customer database has never been easier. This section answers questions on how to add, edit, and manage your members, ensuring you can keep track of your most valuable assets—your customers.

  4. Analytics Section FAQs: Dive deep into your business performance with the Analytics section. Learn how to interpret data, track customer behavior, and leverage insights to make informed decisions that drive growth.

  5. Campaigns Management FAQs: This section offers guidance on creating and managing your marketing campaigns. Whether you’re running promotions or loyalty programs, these FAQs will help you optimize your efforts for maximum impact.

  6. VIP Section FAQs: Reward your most loyal customers with the VIP program. Learn how to set up, manage, and track your VIP members to enhance their customer experience and encourage repeat business.

  7. Referrals Section FAQs: Expand your member base with referral campaigns. These FAQs cover how to set up, manage, and track referral campaigns while rewarding both referrers and referees. Learn how to optimize your referral efforts to encourage customer growth and long-term loyalty.

  8. Merchant FAQs: Whether you manage one store or multiple, this section is tailored to help you with the specific needs of each location. Learn how to oversee your stores effectively, from updating details to tracking performance.

  9. Marketing Engagement FAQs: Effective communication is key to building strong customer relationships. This FAQ covers how to create, send, and track email campaigns, ensuring you can engage with your audience successfully.

  10. Products Management FAQs: Keep your inventory up-to-date and accessible with the Products Management section. This FAQ will help you navigate through adding new products, managing stock, and exporting product reports.

  11. My Profile Section FAQs: Easily manage all aspects of your account and stores through the "My Profile" section. These FAQs cover how to update your personal information, change your password, export reports, switch languages, and view available plan upgrades. Discover how to customize your profile settings to keep your account secure and up to date.

How to Use This Guide

Simply select the section that aligns with your current needs or explore all the FAQs for a comprehensive understanding of the Merchant Portal. Whether you're new to the platform or an experienced user, our FAQs are designed to support you at every stage of your journey.

If you have any questions that aren't covered here, don't hesitate to reach out to our support team—we're here to help!

Need Further Assistance?

If you encounter any issues or need additional help, contact DejavooExtra customer support for assistance at email support@dejavooextra.com and we will assist you right away.